The Business Administration Specialist handles escalated Client & Coach issues directly from Client Support & Business Support lines to ensure service excellence standards are being met by providing feedback, assisting with questions, and resolving escalated issues. Additionally, this role will provide concierge-like service to our Field of OPTAVIA Coaches; will act as a business partner and assist OPTAVIA Coaches to achieve their business goals and provide similar experience for our cross-functional teams by providing support as well as advanced knowledge of systems and processes. Provides support by processing 60+ tickets escalated daily from the frontline support teams and externally in a timely manner; manages occasional follow-up via outbound phone calls and emails to OPTAVIA Coaches, Business Leaders, and Clients daily. Will work with various departments to find timely and accurate resolutions to Client and OPTAVIA Coach issues and ensure proper approvals are documented. Responsible to resolve, track, identify, and communicate effectively with Clients, OPTAVIA Coaches, franchisees, external vendor partners, and Management to ensure the OPTAVIA Experience is delivered and trending is quickly identified and surfaced to the proper channels.

The Financial Planning & Analysis Analyst will support the financial and analytics needs of our shared services business leaders. The Financial Planning & Analysis Analyst will play a key role in the preparation of and reporting of financial results and in the development of key metrics and forecasts. The Financial Planning & Analysis Analyst will analyze trends to explain financial results and develop opportunities for improved performance. The role will also work with the Financial Planning & Analysis Manager to support the Oracle Planning and Budgeting Cloud Service (PBCS) System in tasks such as importing data and general updating of system settings.

Hiring Distribution Associates!!! *Full-Time positions available on all shifts*

The Sr Team Line Leader is responsible for coordinating the activities of their assigned personnel and assigning tasks and assignments to meet daily production demands. They are responsible for ensuring the adherence to our work rules and SOPs as pertaining to the production operation. They are responsible for the training of all personnel assigned to them. Sr Team Line Leaders are also responsible for the accuracy of production related logs, summaries, and SPC measurements. The Sr Team Line Leader scope will be all running lines during a shift unless assigned to one only due to staffing needs. This scope could include relief, assistance on changeovers and other duties assigned by the supervisor.

The Quality Control Technician is responsible for capturing sensory, analytical, physical and microbial data to help drive the manufacture of Safe Quality Foods process. This person collaborates with other departments to help drive consistency in product manufacturing and ensure that products meet the Quality needs and expectations of Medifast customers.

This position is responsible for performing and supervising all day-to-day activities that take place in the OM plant, including QC laboratory as necessary to support manufacturing at OM1. Supervises QC technicians who perform the necessary QC functions to ensure that specifications for raw materials, product in process and finished products are compliant. The supervisor reviews daily manufacturing and QC records to ensure that they are in compliance before products are released for sale. Is responsible for sample retention program and for the registry and maintenance of laboratory related Food Safety documents. Supports Food Safety and Good Manufacturing programs. Is an active member of the Food Safety team.

This individual reports to the Senior QC Manager and works closely with the Owings Mills QC Team as well as inter-departmentally to fulfill job responsibilities. This individual is responsible for ensuring food safety systems and standards are met throughout the entirety of the supply chain. This is done by complying with FDA and USDA regulations, third party certification standards and the SQF Food Safety Code programs. This role is pertinent to ensure Medifast Inc. products maintain high food safety and quality standards that meet consumer expectations.

The Maintenance Mechanic is responsible for diagnosing and repairing problems with all production equipment including forklifts, conveyors, packaging lines, and blenders. Additionally, the Maintenance Mechanic will perform routine preventative maintenance to minimize equipment downtime and ensure the product produced is of the highest quality and safe. This role will require daily documentation pertaining to downtime, spare parts, and preventative maintenance performed. This role will also assist with equipment changeovers.

The Warehouse Production Worker is responsible for all aspects of warehouse functions including picking packing, filling pick locations, void fill, material handler, taping, inserts, handling, shipping, and preparing of product for customer delivery while maintaining the warehouse in a safe and orderly fashion.   This is a 2nd shift position from 4:00pm-2:00am; Hours may vary based on business needs.

The Order Orchestration Analyst is a new role within Medifast.  Its primary responsibility will be to review where customer orders are in Oracle and make sure they get allocated to the correct DC for fulfillment.  It will also be responsible for understanding the flow of orders, and working with appropriate teams to resolve when orders get hung or stuck between systems.       

Imagine going to work every day knowing that you’re helping to change someone’s life for the better.  How would that make you feel?  If you answered…amazing, then a career at Medifast might be a perfect fit for you!   We’re looking for talented, driven individuals who are looking to pursue a rewarding career in  the health and wellness industry.  If you’re passionate about helping people, changing lives and making a difference, we encourage you to review our current opportunities and apply to be part of our team!   To assist with the movement of all materials that are both in and out bound to the facility.  Materials are stored in warehouse area until needed on Production floor.  Once items are requested in Production, drivers are responsible to safely move pallets of product to designation/staging areas for Production staff to retrieve for filling customer orders.    

Imagine going to work every day knowing that you’re helping to change someone’s life for the better.  How would that make you feel?  If you answered…amazing, then a career at Medifast might be a perfect fit for you!   We’re looking for talented, driven individuals who are looking to pursue a rewarding career in  the health and wellness industry.  If you’re passionate about helping people, changing lives and making a difference, we encourage you to review our current opportunities and apply to be part of our team!   To assist with the movement of all materials that are both in and out bound to the facility.  Materials are stored in warehouse area until needed on Production floor.  Once items are requested in Production, drivers are responsible to safely move pallets of product to designation/staging areas for Production staff to retrieve for filling customer orders.    

The Warehouse Supervisor will manage general responsibility for coordinating and managing all warehouse activities on a daily basis. The Supervisor is responsible for managing the receiving, warehousing and shipping of product in a manner consistent with company service and cost objectives. Supervisor will oversee quality checks and quality sampling on raw materials. Travel may be required.

The Warehouse Supervisor will manage general responsibility for coordinating and managing all warehouse activities on a daily basis. The Supervisor is responsible for managing the receiving, warehousing and shipping of product in a manner consistent with company service and cost objectives. Supervisor will oversee quality checks and quality sampling on raw materials. Travel may be required.

The Social Media Manager uses social media marketing technologies as a means to reach, influence, engage and build relationships with OPTAVIA Clients, Prospective Clients and Coaches. This role manages all Consumer-facing social activity for OPTAVIA, and works with department and cross-functional teams to ensure collaborative, successful, and efficient social media marketing project execution. Manages all day-to-day social media activities in the areas of Content Strategy, Planning and Calendar creation; leads both Internal and external Agency partners to develop creative content; leads Social Listening and Community Management efforts; liaison with Social Media Specialist on Paid Support and Analytics.   Ideal candidates will be a subject matter expert in all aspects of social media, possess strong marketing strategy, creative development and project management skills, be inquisitive and have an appetite for research and gathering data insights, a high level of comfort working with cross-functional partners, and a strong analytical mindset. Successful team members have a passion for business success, strong attention to detail, an eye for creative concepting and execution, analytical problem-solving abilities, keeping a high level of team motivation and keen eyes for operational inefficiencies.

The Nutrition Support Dietetic Technician is a front line service position responsible for furthering the success and increasing the lifetime value of our clients by responding to their nutritional, behavioral, exercise, and product/program concerns via phone and e-mail.     The overall expectation of this position is to provide superior service and support to our coaches and clients through an understanding of nutrition, health/wellness, exercise, or behavioral strategies to optimize client success with the Medifast/OPTAVIA® programs and products.  

  Imagine going to work every day knowing that you’re helping to change someone’s life for the better.  How would that make you feel?  If you answered… amazing, then a career at Medifast might be a perfect fit for you!   We’re looking for talented, driven individuals who are looking to pursue a rewarding career in the health and wellness industry.  If you’re passionate about helping people, changing lives and making a difference, we encourage you to review our current opportunities and apply to be part of our team!

Responsible for greeting customers in a friendly, courteous manner, answering the telephone, setting appointments, filing, and administrative support tasks in a timely and accurate manner. A cheerful character and a helpful attitude are essential. This person must be well-groomed and dress professional.  

The Group Product Manager is responsible for working with technology teams to define “what it is we will be building”& with Coaches, Clients, and cross-functional partners to define “why”. They’ll work closely with the Technology team to implement user stories that they have crafted through a user-centered approach. They will evaluate technical, functional, performance and user-value tradeoffs to provide the best possible products for our coaches & clients. Working with partners across the business they will further develop current digital products by identifying improvements, directing market research, generating product requirements, and developing communication strategies.    Why you should work with us - Company Culture. At Medifast, we enjoy working hard to help people change their lives. But that doesn’t mean we don’t appreciate some good play time as well. That’s why we have plenty of events and outings throughout the year where we can all relax, let our hair down, and get a little crazy. - The biggest bonus you’ll experience working at Medifast is the great feeling you get helping people improve their lives. But rest assured, we offer a long list of more tangible bonuses as well. From programs that maximize your earnings, to programs that maximize your quality of life.