Medifast, Inc.

  • Business Process Manager

    Job Location US-MD-Owings Mills
    Job ID
    Job Category
    Regular Full-Time
  • Overview

    The Business Process Manager will partner with Product Development, Regulatory, Marketing and Supply Chain in the Product Lifecycle management and Stage Gate process management.  The focus spans from upfront innovation, through development and into commercialization.  This role will be responsible for Domestic & International. Use of the Oracle PLM module will be a key component in this role.


    • Identifies cross-functional operational processes and standards to business practices that support Product Life Cycle management.
    • Seeks opportunities for continuous improvement within Product Development, Marketing and Regulatory and integrate with Supply Chain and appropriate Councils as necessary.
    • Provides effective leadership, direction and coaching to any indirect and direct and indirect reports.
    • Develops and executes stage gate tools and PLM tools as to address s opportunities, efficiencies and process improvements.
    • Actively manage and communicate updates on projects to the key stake holders. Identify tools and techniques that will achieve effective and efficient communication globally.
    • Collects and provides performance measures, develops reports, and analyzes findings to identify areas for process improvement (project prioritization) as well as lessons learned as part of the PLM.
    • Takes part in creating solutions, implementing and integrating solutions and managing the evolution.
    • Develops action plans and processes, in coordination with management team, for integrating activities and optimizing department resources to meet major goals and objectives.
    • Understands customer’s business drivers and changes in priorities. Leads and owns engagements with remote groups: Vendors, employees in other Medifast facilities and departments.
    • Excellent analytical skills and ability to translate business functionality and opportunities into clear, precise and easy-to-read functional specifications and documentation.
    • Other duties as assigned.


    • BA or BS degree; MBA preferred.
    • 5-7 years consulting for Supply Chain and/or project management.
    • People management experience is a plus.
    • Must have proven business knowledge of project management and commercialization, and stage gate process management.
    • Knowledge of PLM Oracle, Lean Six Sigma and experience with international markets are a plus.
    • Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical teams.


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