Medifast, Inc.

  • Business Process Manager

    Job Location US-MD-Owings Mills
    Job ID
    Job Category
    Supply Chain
    Regular Full-Time
  • Overview

    The Business Process Manager will be primarily responsible for identifying and standardizing operational processes and efficiencies. This position will partner with Procurement, Logistics, Manufacturing on cross-functional processes. Business Process Manager will report to EVP of Supply Chain and may be directed to work on related supply chain projects. The Business Process Manager will have one direct report, the Supply Chain Product Manager.


    • Works closely with the supply chain, product marketing, strategic business units, and other support departments to define project requirements and execute new product launches
    • Works with a keen attention to detail to effectively update and communicate project plans and critical project tasks with appropriate internal and external stakeholders, up to and including the executive level
    • Builds strong working relationships with co-workers to build trust and credibility within the organization
    • Demonstrates a vested ownership of new product launch project progress and works to improve product time-to-market in a fast-paced work environment
    • Understands and consistently demonstrates a working mastery of the company’s product launch process and the critical path tasks required to execute a successful product launch
    • Proactively manages and reports timelines to keep project tasks on schedule
    • Identifies and accounts for organizational risks/delays throughout project execution management and identifies opportunities to mitigate and manage risks effectively
    • Presents new project concepts, updates and next steps at project deployment and product launch team meetings
    • Responsible for executing cross-departmental supply chain process efficiency and cost savings projects
    • Other duties as assigned.


    • Undergraduate degree from a four-year college or university required; MS/MBA preferred
    • 5-7 years’ previous work experience with supply chain and/or product launch project management required
    • Leading and Managing employees and/or processes preferred.
    • Demonstrated intermediate Microsoft Excel skills required, advanced skills preferred. Strong working knowledge of Microsoft Word and PowerPoint required.
    • Previous experience using Microsoft Project as a project management tool strongly preferred
    • Demonstrated written communication and critical thinking skills required
    • Demonstrated strong presentation and verbal articulation skills required
    • Demonstrated ability to lead change efforts and adapt to changing business & project requirements
    • Lean Six Sigma Green Belt, PMP or alternative process improvement certification preferred


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