Medifast, Inc.

  • Technical Documents Database Administrator

    Job Location US-MD-Owings Mills
    Job ID
    Job Category
    Regular Full-Time
  • Overview

    This position is responsible for managing and accurately maintaining about all technical documents pertaining to raw materials, suppliers, copackers, formulas, manufacturing procedures, nutritional information, Food Safety, finished product specifications, FDA, USDA, FSMA and State Laws and Regulations by means of using TraceGains, Genesis, Navision, and other internally develops document management systems based on MS Access and Excel.

    This person is accountable for collecting, reviewing for accuracy and completeness all new documentation applicable to product research and development, formula and procedure changes, new suppliers and new ingredients, policies and procedures and submitting them for approval. He or she is the subject matter expert (SME) in all technical documentation that contains the company’s technical knowledge base.


    • Manages and ensures that all data, documentation and information related to vendors, ingredients, finished products, food safety and quality is kept accurate and up to date.
    • Works in conjunction with the purchasing department to collect all technical, regulatory and compliance information on raw materials and input into the document management system.
    • Acts as SME for the Document Management System and provides support and training to Purchasing, Product Development, Quality Assurance and Regulatory personnel.
    • Implements Software updates for Document Management Software as soon as released by supplier and timely communicates and trains on new features to users.
    • Responsible for administering a document control program that is compliant with FDA, USDA and SQF requirements.
    • Maintain documents required for certifications including Kosher, Halal, GFCO and others as requested.
    • Produce and maintain Finished Product Specifications for internally produced and third party produced products.
    • Maintain audit records, batch records, certificates of analysis and third party lab results.
    • Creates and maintains procedures related to document creation, maintenance, approval and archive procedures.
    • Provides technical documentation support to the PD, QA, Regulatory, Manufacturing, Planning and Procurement personnel.
    • Perform other duties as assigned by supervisor.


    • BS Degree in Food Science, Chemistry, Nutrition, Biology, Chemical Engineering or related science field.
    • 2-4 years of experience in a food, biological or pharmaceutical manufacturing company in areas of food laboratory, analytical chemical laboratory, chemistry, biological or related sciences.
    • Experience in any laboratory of a food manufacturing company is a plus.
    • Capability and disposition to lead independent projects excellent written and verbal communication skill.
    • Strong working knowledge of Microsoft Word, Excel, PowerPoint.
    • Moderate knowledge of Genesis, TraceGains and Navision, MS Access, any ERP or SAP is a plus
    • Ability to effectively train peers on job related technical details.
    • Ability to succinctly and accurately communicate food technology, documentation procedures, processes flow chart and Food Compliance, QA and Food Safety details related to this position.
    • Ability to organize, self-direct, and execute, the established goals and objectives assigned.
    • Ability to input and manage documentation/data into hard copy and document software systems in a through and accurate manner.
    • Ability to prioritize multiple tasks and meet manufacturing and other required timelines.
    • Ability to converse with food science and QA peers on a professional technical level.
    • Working hours are flexible from 7 to 4 PM or from 8 AM to 5 PM.


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