Medifast, Inc.

  • Marketing Compliance Specialist

    Job Location US-MD-Baltimore
    Job ID
    Job Category
    Regular Full-Time
  • Overview

    This position will support the Medifast mission by providing compliance services to Marketing, the OPTAVIA division, and the franchise and wholesale division. The Compliance Specialist’s purpose is to assist in the enforcement of the policies and procedures set forth by Medifast and the Federal Trade Commission (FTC) with focus, understanding and involvement on the marketing initiatives. The Compliance Department serves not only to protect Medifast’s interests and reputation as a leader in the weight loss industry but also defends the interests and reputations of our business partners, direct selling division and the franchise and wholesale division.


    • Responds to all compliance related inquiries from the OPTAVIA field sales force and franchise division within 72 business hours to ensure they can advertise and promote their businesses in a manner that is compliant.
    • Responds to all inquiries from internal Corporate Medifast and OPTAVIA marketing teams within 24-48 business hours.
    • Monitors, instructs, and enforces compliance within the OPTAVIA field sales force, Corporate Medifast and the franchise and wholesale division.
    • Interpret and/or clarify OPTAVIA Policies and Procedures and other compliance-related materials for Coaches, on an as needed basis. 
    • Effectively utilizes applicable databases, the internet and internal and external sources to perform various systems and other research with respect to OPTAVIA field sales force activities, including monitoring for Policy violations, as well as fraudulent activities.
    • Handles Coach co-branded website monitoring for compliance issues and enforcement of same. 
    • Aids in the research and reports on Coaches and franchisees engaging in noncompliant practices. 
    • Reduces the number of e-bay and other secondary market sales.
    • Works with each business unit to create corporate, franchise and field advertising and Coach compliance guidance documents.
    • Maintains compliance with FTC Consent Decree, participate in training on FTC and advertising rules.
    • Attends regular OPTAVIA staff and Policy Committee meetings. Prepares and presents professional, objective and complete materials with respect to Company’s Policy Committee with respect to OPTAVIA field sales force Policy violations.
    • Reviews all marketing materials received from franchisees for compliance (radio/television ads, flyers, etc.), monitor franchise co-branded websites and any social media platforms/web presence for any compliance-related issues. 
    • Assist as back-up for other Legal Department and Compliance Department projects as the need may arise.


    • Paralegal Certificate, Certification, or Associates or higher degree in Paralegal studies or Communications.
    • Preferred 0-2 years related experience in regulatory and intellectual property practice areas.
    • Preferred 0-2 years in Marketing environment.
    • Ability to travel up to >10% of the time.
    • Strong written and verbal communication skills.
    • Strong interpersonal skills.


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