Are you that person who is known for impeccable service? Do you love finding the solutions or solving a problem to take care of your customers? At the end of the day, do you walk away proud that you went above and beyond for your customers where others don’t? If this sounds like you, PLEASE keep reading!
Our team of Customer Service Representatives creates the ultimate client experience by delivering service in a professional and caring manner. Our Reps are also responsible for following up with clients to ensure we have created an excellent experience and assisted them in achieving their goals.
Customer Service Reps are frontline service professionals that field calls from clients. Customer Service Reps support our clients by entering orders, providing program and product information, resolving issues, and other service related tasks. They handle 40-60 contacts per day in the company’s inbound sales and Client Solutions Center that receives over 1 million calls and emails per year. Customer Service Reps create an ultimate client experience for our clients by delivering service in a professional and caring manner. Customer Service Reps are qualified to provide general client support.
Must be able to speak English, Mandarin and Cantonese